Software Due Diligence – Part II

Operations

  • Review of current architecture either via documentation and whiteboard.
  • Watch the application run from an OS console. (e.g., top, perfmon)
  • Watch the application run from purpose-built administrator tools.
  • Describe the hosting architecture.
  • Where is the system hosted?
  • How redundant is the system?
  • How is the system monitored?
  • What are the biggest bottlenecks in the system?
  • Has your system ever been compromised?
  • Characterize the reliability of your system.
  • Have you done any vulnerability or penetration testing?
  • How would you handle 10X volume, 100X volume, 1000X volume? (This is a big one.)
  • Inventory of hardware and software (technology) assets.
  • Where is your source code stored?

Software

  • Review the source code (looking for good coding practices, clean architecture, exception handling, etc.).
  • Review database schema and query the live database (or copy of live).
  • Inventory custom components and software license agreements.
  • Are there any public or private APIs?
  • Review (developer) documentation associated with the code.
  • Review user-facing documentation and/or training materials.
  • Build all applications from source code and deploy to hosting environment.
  • Is there a debug / development interface?
  • Is there a database of customer feature requests or open issues?
  • Are any obsolete technologies (i.e. Delphi) in use?

People

  • Meet key employees and get to know their backgrounds.
  • Who is the go to person?
  • How do people collaborate?
  • Describe your SDLC?
  • Where do requirements come from?
  • How is the software tested?

Product

  • See a demo of all products, utilities, and supporting software.
  • Product Roadmap: Recent, Past, Present, Future.
  • Review current business model and sales process.
  • Are there any prototypes or product concepts that we should see or discuss? (These can be hidden gems)

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